Returns & Exchanges

At Boost Mobile, we want you to be completely satisfied with your purchase. If you are not happy with your device or accessory, you may return it within 7 days of purchase for a full refund, provided it is in like-new condition with all original packaging.

Return Process

• 1.
  Verify Eligibility

  Ensure your device is within the 7-day return window and includes all original components, manuals, and packaging without any physical damage.

• 2.
  Obtain Authorization

  Contact our Customer Support team to request a Return Authorization (RA) number, which is required to track and process your return successfully.

• 3.
  Pack and Ship

  Securely pack your items in the original box and affix the provided shipping label, ensuring the RA number is clearly marked on the outside of the package.

• 4.
  Receive Refund

  Once our warehouse inspects and approves the returned device, your refund will be processed back to the original payment method within 10-15 business days.